Last updated 23 September 2026
1. About this manual
This manual is published by Nangamso Mentjies Incorporated under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It explains what records we hold and how you can request access to them. It also describes how we process personal information, as required by the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Contact details
- Company
- Nangamso Mentjies Incorporated
Registration number [0000/000000/21] - Head of body and information officer
- Nangamso Mentjies, Director
- Address
- Suite S302 & 303, JSL Towers, 259 Pretorius Street, Pretoria Central, 0001
- Phone
- 012 051 3490
- Alternative email
- mentjiesnangamso06@gmail.com
3. Guide from the Information Regulator
The Information Regulator publishes a guide on how to use PAIA and POPIA. It is available on the Regulator's website at inforegulator.org.za, and a copy can be inspected at our office during office hours.
4. Records available without a request
The information published on this website is available without a formal request.
5. Records kept in terms of other laws
We keep records as required by, among others:
- Legal Practice Act 28 of 2014 and the rules of the Legal Practice Council
- Companies Act 71 of 2008
- Financial Intelligence Centre Act 38 of 2001
- Income Tax Act 58 of 1962 and Value-Added Tax Act 89 of 1991
- Basic Conditions of Employment Act 75 of 1997, Labour Relations Act 66 of 1995 and Employment Equity Act 55 of 1998
- Unemployment Insurance Act 63 of 2001 and Compensation for Occupational Injuries and Diseases Act 130 of 1993
- Protection of Personal Information Act 4 of 2013
6. Records we hold
- Company records: incorporation documents, registers and resolutions.
- Financial records: accounting records, trust account records, tax records and bank statements.
- Employee records: contracts, payroll and leave records.
- Client records: mandates, correspondence, pleadings, expert reports and other documents relating to client matters.
- Supplier records: agreements and invoices.
Most client records are confidential and protected by legal professional privilege. Access to them will usually be refused unless the client consents.
7. How to request a record
- Complete the prescribed request form (Form 2), available from the Information Regulator's website or from us.
- Send it to our information officer by email or deliver it to our office.
- Give enough detail to identify the record, say how you want access (for example a copy or an inspection), and explain which right you want to exercise or protect.
- Pay the request fee and any access fee set out in the PAIA regulations. We will tell you if a fee applies before we process the request.
We will respond within 30 days. We may extend this period once, by up to 30 days, in the circumstances PAIA allows, and we will tell you if we do.
8. Grounds for refusal
We may refuse a request on the grounds set out in PAIA, including to protect the privacy of a third party, commercial or confidential information, the safety of individuals or property, and records protected by legal professional privilege.
9. Remedies
If your request is refused, or you are unhappy with our decision, you may complain to the Information Regulator or apply to court within 180 days of our decision.
10. Processing of personal information
- Purposes
- Giving legal advice and representation, administering client matters, complying with legal and regulatory duties, and employing staff.
- Data subjects
- Clients and prospective clients, opposing parties and witnesses, employees, and suppliers.
- Information
- Identity and contact details, financial information, and information relevant to a matter, which may include health or criminal information.
- Recipients
- Courts, the Road Accident Fund, advocates, experts, correspondent attorneys, regulators and service providers, where needed.
- Cross-border transfers
- Limited to service providers described in our privacy notice.
- Security
- Access controls, password-protected systems, secure storage and confidentiality undertakings.
11. Availability
This manual is available on our website and at our office during office hours, free of charge.